Application Engineer Manager, Track Power Busway, Japan

Application Engineer Manager/Application Engineer II

The company, our client, is the industrial leader in innovative power distribution  and management solutions.  Established in US since 80 years ago and with global presence of over 15 offices in various western countries, it has been developing its regional presence throughout Asia including Japan in recent years.

Reporting to the Country Representative and Engineering Director in Japan, this position offers an exciting opportunity to be at the forefront of advanced power busway/busduct technology while driving customer success in a dynamic market.

Role: 

The Applications Engineer II provides mid-level engineering expertise and support on the

application of Starline products to specific projects and customers in the Japan region. The role is

responsible for identifying and providing reliable solutions for all technical issues to assure complete

customer satisfaction through all stages of the sales process. The role also establishes and maintains

strong relationships throughout the sales cycle. Works under moderate supervision with limited

problem-solving responsibility while working under defined guidelines.

Education & Knowhow:

• BS in Electrical Engineering or Electrical Engineering Technology or equivalent

• A minimum of 4 years of experience in the Electrical Engineering or Mechanical Engineering field.

Proficient with Microsoft Office

• Proficient in technical writing and communication.

• Relevant electronics design experience, either in a professional or academic setting

Language:

• Proficient with English language listening, speaking, reading, and writing skills.

• Japanese native or JLPT N1 level, must have fluent working proficiency to adapt to the Japanese work environment.

Main Job Duties:

• Maintain mid-level expertise of product knowledge and application.

• Complete System Layouts; design layouts of busway systems based on customer drawings and input.

• Create product technical documentation (catalog sheets, FAQ’s, Tech Briefs, Reports, installation instructions,

etc.)

• Provide technical support to sales and to customers onsite or remotely (other regions as required) as required on topics including but not limited to product ratings, compliance with IEC and UL codes and Standards, safety, functionality, customization, troubleshooting, installation, and pricing

• Onsite troubleshooting and rework.

• Technical liaison to the sales team

• Collaboration with certification laboratories such as UL, Intertek (ETL), and international certification agencies.

• Product testing towards certifications and ratings.

Skills/Abilities:

• Aptitude for electrical product design and application in power distribution products preferred

• Familiarity with the IEC, NEC, UL standards and various local codes & Standards.

• Experience with Busway, including familiarity with its design, application, or maintenance preferred

• Ability to travel up to 25% on a regular basis and 40% occasionally.

• Ability to sit for prolonged periods of time

• Ability to lift and carry up to 50 lbs. occasionally; ability to lift and carry up to 25 lbs. often.

Personal Qualities:

• Persuasive and articulate, with an ability to communicate and influence people at all levels, verbally, in writing and by presentation.

• Stable, loyal and reliable, with a customer focused personality.

• Self-reliant, flexible and resourceful.

Remarks:

• Japanese permanent residency or Japanese citizenship

• The performance of this position may occasionally require exposure to the manufacturing areas where, under certain areas, the use of personal protective equipment such as safety glasses and mandatory hearing protection are required.