IPMI Client Manager, HK

The company, is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. The company is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses. With annual revenue of $24 billion and more than 90,000 colleagues, the company helps build the confidence to thrive through the power of perspective.

About the job

We are seeking a talented individual to join our BENEFITS team at The company. This role will be based in Hong Kong. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Manage a portfolio, serving as the main point of contact for clients.

• Build and maintain strong relationships with clients, understanding their needs and provide exceptional customer service.

• Develop and execute account management strategies to maximize client retention and satisfaction.

• Identify and support cross-selling opportunities.

• Develop strong relationships with insurers and stay up to date with industry trends and market developments.

• Maintain accurate and up-to-date client records and sales activity reports.

What you need to have:

• University degree or diploma in a related discipline or other relevant qualifications.

• At least 4-5 years' experience in account and project management, ideally with IPMI experience.

• Strong numeric and analytical background. Commercially astute and strong business sense.

• A track record in client and vendor management.

• Self-motivated to seek out knowledge, test ideas and ways to contribute to the team.

• Ability to build relationships by communicating, influencing and negotiating effectively with team members.

• Project management skills, in planning ahead the different milestones to achieve and execute in a timely manner with strong commitment on quality.

• Computer literacy especially in Microsoft Office.

• Proficient in written and spoken English; good command of Cantonese and Mandarin will be of added merit.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.