Sales Engineer (Resilient Network Infrastructure), Australia based Sydney

About us

Our group is the global specialist in electrical and digital building infrastructure with over 38,000 employees globally. Our comprehensive offering of solutions for residential, commercial and data centre markets makes it a benchmark for customers worldwide. Our purpose is to improve lives by transforming the spaces where people live, work and meet with electrical, digital infrastructures and connected solutions that are simple, innovative and sustainable.

In Australia and New Zealand (Our group ANZ), we have over 800 employees spanning across 7 local manufacturing facilities and 15 warehouses. As part of the global Our group network, our group in Australia designs, manufactures and distributes over 15,000 items under several premium brands. Our dedicated R&D team design products and solutions specifically suited to the needs of the ANZ market.

About the Opportunity

Our company group is seeking talented and technically skilled candidates with excellent interpersonal and communication skills to fulfill the Sales Engineering position. Candidates for this position will have to solidify existing relationships and grow the customer base across the APAC region. You will help develop long-term strategies and short-term plans to meet aggressive revenue goals. You must be extremely results driven, customer focused and skilled at building internal relationships and external partnerships.

Major Responsibilities:

· Serves customers by identifying their needs and develops solution offerings which can meet the requirements.

· Identifies current and future customer requirements by establishing personal rapport with potential and actual customers and others in a position to understand project requirements.

· Provides solutions or equipment technical and engineering information by answering questions and requests.

· Establishes new accounts by identifying potential customers and assists in sales call schedule.

· Assist in the preparation of cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.

· Gains customer acceptance by becoming a trusted technical advisor in topics relating to the current or future product.

· Provides technical information and training to customers.

· Prepares sales engineering reports to keep the business updated on trends and customer requirements

· Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

· Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.

· Contributes to team effort by accomplishing related results as needed.

What we are looking for:

· Degree in Computer Science or Information Technology or equivalent experience

· Certification in Microsoft, Linux, or Cisco is advantageous

· Experience in a similar sales engineering or customer-facing role, at least 3 years

· Proficiency in Windows/Linux/Mac OS

· Knowledge in Networking, Routing protocols, Virtual Machine/Docker

· Knowledge in Console Server, PDU, KVM, Service Processor

· Knowledge in VPN technologies like IPsec, SSL VPN, Wireguard

· Attention to detail and good problem-solving skills

· Excellent interpersonal skills, ability to deliver winning presentations.

· Good written and verbal communication.

What’s on Offer

Joining our team means access to amazing benefits and a supportive work environment. Plus, enjoy perks like:

• access to amazing benefits and a great work environment

• an extensive reward and recognition program

• free on-site parking, with options for onsite EV charging