Sr Solutions Architect

About the job

They’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Their vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka, brand PostgreSQL®, etc. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, they’re looking for a Senior Solutions Architect to join their team who shares their passion for forward-thinking and creative approaches.

Their Customer Growth & Solutions Architecture team plays a crucial role in their growth and profitability. They want to be the trusted data source data platform for everyone – which, let’s face it, is an ambitious target. But thanks to their dedicated sales, pre-sales, and post-sales teams they are growing fast. They are currently looking for a Senior Solutions Architect.

Who They Are

So, how do they become the trusted open-source data platform for everyone? By listening closely to their customers and taking action to ensure they achieve their business goals. You see, the software they create is merely a means of delivering value. Their thinking is customer-first. That’s why their customers are at the front and center of all they do. And in the spirit of sideways thinking, they’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing.

Their Crabby Principles
The company use the V2MOM framework to set and align on business goals. In order to achieve those business goals they live by ‘Crabby Principles’ which unite the company in working, globally.

These principles are embedded in their business processes and support us in collaborating and role modelling positive and productive behaviours in their daily work, something you will have the opportunity to demonstrate throughout your interview journey with us.

The Role:

They are looking for a customer-centric Senior Solutions Architect to promote using The company's managed open-source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales and post-sales capacity.

Suitable candidates must have proven experience in one or more of the following areas that will be required in their day-to-day job: Apache Kafka, Clickhouse, PostgreSQL, MySQL, OpenSearch, or Redis/Valkey.

The position is full-time and permanent, located in Jakarta, Indonesia, to be close to their Indonesian Customers and to conveniently travel to serve their customers in Southeast Asia.

What You'll Do:

• Help customers succeed, building successful relationships      from pre-sales stage to roll out and beyond

• Conduct successful proof of concepts and solve the customers'      problems in getting up and running

• Actively contribute to customer stability, enablement, and      growth

• Be an active contributor during the sales process as well as      to their existing customers

• Be an ambassador for the company by various means, such as      writing technical blogs, conducting webinars, sponsoring meetups, or      technical talks at conferences

• Travel up to 40% of the time

What They're Looking For:

• Experience working in technology/software sales, pre-sales or      consulting

• Fluency in one or more programming languages, such as Java,      Python, Go or Ruby

• Ability to understand customers’ technical requirements on an      architectural level and propose solutions using The company’s services

• Experience implementing proof of concepts as needed to work      with The company services to address business requirements

• Knowledgeable of public clouds (AWS, Google, or Azure) and in      the areas of compute, storage - block and object, networking, and security      groups

• Linux operating system; demonstrable experience using various      Linux utilities and tools (installation, securing system, storage, etc.)      and a good grasp of networking basics like DNS

• A relatively deep conceptual and hands-on understanding of      Apache Kafka, Apache, PostgreSQL, MySQL, OpenSearch.

• Act as a subject matter expert on service offerings

• Attention to detail and good problem-solving and project      management skills

• Strong verbal and written communication skills, ability to      work well with cross-functional teams

• Fluent in Bahasa Indonesia and English

Their Offer

If you ask us what’s the best thing about working for The company, many will probably say it’s the high concentration of talent from around the world that they have here. Enjoy the agile environment of a hyperscale scale-up where you can make an impact and have fun.

They invest in you

Participate in The company’s equity plan.

• With The company locations spanning the globe, they want all      of their crabs to find the right balance with their hybrid work policy.

• Get the equipment you need to set yourself up for success.

• Step up your career game with real employer support (use one      of their learning platforms, annual learning budget, and more).

• Get holistic well-being support through their global Employee      Assistance Program.

Make a difference at The company

• Contribute to open source projects that you find meaningful      outside of work - and get paid for it! Their program      recognizes extra work to the open source ecosystem for developers and      non-developers alike.

• Use up to 5 days per year to volunteer for a good cause of      your choice.

• Join one of their team member resource groups - empower      yourself and others in missions that resonate with you.